Privacy Policy for Pacha Products NY LLC

Last Updated: May 5, 2026

Pacha Products NY LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our cannabis delivery and pickup services.

1. Types of Information Collected

We collect two types of information to provide and improve our Services:

  • Personal Information: Includes details that can be used to identify you, such as your name, email, phone number, and any other contact details you provide during account registration or while using our services.

  • Non-Personal Information: Includes details that do not directly identify you, such as anonymous usage data, general demographic information, referring/exit pages and URLs, browser types, and the number of clicks.

2. How Information is Collected

  • Information You Provide: When you create an account, make a purchase, or interact with us, you voluntarily provide Personal Information to personalize your experience and communicate with you effectively.

  • Information Collected Automatically: When you use our site, we automatically receive details from your browser, including your IP address, browser type, referring URL, and access times.

  • Cookies and Tracking: We may collect information using cookies and other tracking technologies to enhance your browsing experience and collect Non-Personal Information like your location and browsing preferences.

3. How We Use Your Information

We use your data to:

  • Verify Age: Ensure you meet the minimum requirement of 21 years old as mandated by New York State law.

  • Order Fulfillment: Fulfill and manage your orders accurately.

  • Customer Support: Communicate about your orders, appointments, or inquiries.

  • Regulatory Compliance: Maintain internal records for safety audits and Office of Cannabis Management (OCM) requirements.

  • Marketing & Engagement: Inform you about exclusive store deals, events, brand news, and personalized updates.

  • Site Improvement: Analyze trends and anonymous usage data to improve customer service and overall site functionality.

4. Disclosure and Protection of Information

  • Third-Party Sharing: We do not sell, trade, or rent your Personal Information to third parties without your consent. We may share information with trusted service providers for operational purposes, such as processing orders, age verification, or sending marketing emails.

  • Security Measures: We implement encryption, firewalls, and secure socket layer (SSL) technology to protect against unauthorized access or disclosure. However, no method of transmission over the internet is entirely secure.

  • Third-Party Links: Our website may contain links to third-party sites. We are not responsible for the privacy practices of those external websites.

5. Your Rights and Changes

  • Opt-Out: You have the right to opt-out of promotional communications at any time via the unsubscribe link in our emails or by contacting us directly. We may still send non-promotional emails regarding your orders or policy updates.

  • Policy Modifications: We reserve the right to modify this Privacy Policy at any time. Significant changes will be communicated via email or a prominent notice on our site.

Contact Us

If you have questions about this Privacy Policy, please contact us at: pachadispensary@gmail.com

© 2026 Pacha Products NY LLC. All Rights Reserved. Adult Use Only.